Player Protection

Built-in restrictions

  • No actual betting or gaming operations will be conducted within the ZAMBO-ECOZONE and the Philippines;
  • There will be no money transfers involved. Only data-processing and data-conversion operations will take place;
  • No bets or wagers in the ZAMBO-ECOZONE or from within the territorial jurisdiction of the Philippines shall be accepted in connection with the interactive gaming operations. Only offshore players are involved; and
  • No results of sporting events held in the ZAMBO-ECOZONE or within the Philippines shall be the subject of sports betting operations. Only offshore sporting events are involved.

Underage gaming

  • A licensed operator must not knowingly allow a player under 18 years old to participate in games. Any prize won by, or losses incurred by an underage player will be forfeited in favor of iGlobalPoint.Com Corporation as a penalty.

Player identification

  • All players should be required to register with the licensed operator, furnishing details of identity, place of residence and age.

Operator accessibility to players

  • Every website of a licensed operator must contain its contact details to allow players to easily and quickly communicate with the licensed operator.

Game rules

  • Game rules must be clearly posted on the licensed operator’s site. The site should have a schedule available to players that provides information on the theoretical statistical return to the player. Licensed operators must comply with game rules as described.

Credit balance remissions

  • Licensed operators must remit requested funds in credit balance to a player within a reasonable period of request.

Player information

  • Licensed operators are not entitled to disclose any player information furnished to them or contained within their databases except with player authorization, when reasonably required to play a game, or if authorized by iGlobalPoint.Com Corporation for law enforcement purposes.

Prize entitlements

  • If a player wins a prize, it must be credited immediately to his account or, if it is non-monetary, delivered to the player. Prizes must be claimed within 12 months and if the claim cannot be resolved by the operator then the claimant may request iGlobalPoint.Com Corporation to investigate and communicate a decision in writing.

Aborted games

  • A game is defined as aborted in the event that it is interrupted between the time that the player has had a wager accepted and the game outcome has been decided, and it cannot be reliably restored to its pre-interruption status. The stake on a game aborted due to telecommunications failure must be refunded. iGlobalPoint.Com Corporation can investigate and adjudicate in the event of a game aborted due to any form of failure.

Inactive accounts

  • Accounts inactive for one hundred eighty (180) days must be refunded their balances, less reasonable costs of the operator for administration of the dormant account, which costs will be subject to review and adjustment at the discretion of iGlobalPoint.Com Corporation.

Self-limitation

  • Players must be able to exclude themselves from the site and set their own deposit limits, including zero, if they wish to be excluded (which limit must be effected immediately on receipt of notice by the operator), and revoke such limits in writing (which notice must take effect only seven days after receipt by the operator). Licensed operators must adhere to all self-set limits.

Responsible gaming information

  • The site must furthermore contain information on responsible gaming, appropriate tools which will assist players to address problem gambling and contact details for players to obtain further information and/or assistance in this regard.

 

Evebet | Galaxy Entertainment Inc.
Newsletter Sign Up